Effective Date: 01 August 2026

Last Updated: 01 August 2026

1. Introduction

Wellness Wonder ("Wellness Wonder", "we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) and its implementing regulations.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our websites, mobile applications, and digital platforms (collectively, the "Platforms").

By accessing or using our Platforms, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

For the purposes of this Privacy Policy:

• Personal Data means any data that identifies or makes an individual identifiable, directly or indirectly.
• Data Subject means the individual to whom the personal data relates.
• Processing means any operation performed on personal data, including collection, use, storage, disclosure, or deletion.
• Controller means the entity that determines the purpose and means of processing personal data.

3. Data Controller Information

Legal Name: Wellness Wonder

Commercial Registration (CR): 7052245136

Phone: 0535780084

Email: info@wellnesswonder.sa

Wellness Wonder is the data controller for personal data processed through the Platforms.

4. Personal Data We Collect

We may collect the following categories of personal data.

4.1 Data You Provide Directly

• Full name
• Email address
• Phone number
• Nationality and country of residence
• Account registration details
• Preferences related to wellness travel, retreats, or experiences
• Communications, inquiries, and feedback

4.2 Automatically Collected Data

• IP address
• Device type, operating system, and browser
• Log data and usage analytics
• Cookies and similar tracking technologies

4.3 Transactional and Booking Data

• Reservation details
• Payment confirmation data (excluding full card numbers)
• Billing and invoicing information

5. Legal Basis for Processing

• Your explicit consent
• Performance of a contract or steps taken prior to entering into a contract
• Compliance with a legal obligation
• Protection of legitimate interests, provided such interests do not override your rights and freedoms

6. Purposes of Processing

• Creating and managing user accounts
• Providing wellness travel experiences and related services
• Processing bookings and payments
• Communicating updates, confirmations, and service information
• Improving our Platforms, services, and user experience
• Sending marketing and promotional communications (where consent has been provided)
• Complying with legal and regulatory obligations

7. Cookies and Tracking Technologies

We use cookies to enable functionality, analyze performance, and personalize user experiences.

8. Data Sharing and Disclosure

We may share personal data with trusted service providers, wellness partners for service fulfillment, and government authorities where required by law. We do not sell personal data.

9. Cross-Border Data Transfers

Transfers outside Saudi Arabia comply with PDPL requirements and appropriate safeguards.

10. Data Retention

Personal data is retained only as long as necessary and then securely deleted or anonymized.

11. Data Subject Rights

You may request access, correction, deletion (where applicable), withdrawal of consent, or a copy of your personal data.

Email: info@wellnesswonder.sa

12. Data Security

We implement technical and organizational measures including encryption, secure servers, access controls, and regular monitoring.

13. Children's Privacy

Our Platforms are not intended for individuals under 18 years of age.

14. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

16. Contact Us

Company: Wellness Wonder

Commercial Registration (CR): 7052245136

Phone: 0535780084

Email: info@wellnesswonder.sa

17. Account and Data Deletion

Call our support team at +966 920022082

Email us at info@wellnesswonder.sa

Include the Following Information

Clearly state that you are requesting the deletion of your account data.